Privacy policy

At COLDGEAR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website or services.

 

1. Data We Collect

We may gather the following types of information:

• Contact Details: Name, email, phone number, address
• Payment Data: Card details processed securely through external providers.
• Account Credentials: If you register, we store login info.
• Order History: Items purchased and transaction data.
• Device Info: Collected through cookies (e.g., browser type, IP address)

2. Use of Your Data

Your data is used to:

• Process and deliver orders.
• Provide support and respond to your inquiries.
• Improve the performance and usability of our site.
• Send marketing messages (with opt-out option).
• Prevent fraud and ensure secure transactions.

3. Cookies & Tracking Tools

We use cookies to track visitor behavior and site performance. You can manage cookie preferences through your browser settings at any time.

4. Sharing Your Information

We do not sell or trade your personal data. However, we may share it with:

• Third-party providers assisting with logistics, payment processing, and data storage.
• Authorities if required to comply with legal obligations.
• Business transfers, in case of acquisition or merger.

5. Security Measures

We apply encryption and secure servers to protect your data. However, no system is entirely immune to breaches.

6. Your Rights (Mexico)

Under Mexico’s Ley Federal de Protección de Datos Personales en Posesión de los Particulares, you may:

• Access your personal data.
• Rectify inaccuracies.
• Cancel data processing where applicable.
• Oppose the use of your data for specific purposes.

To exercise these rights, contact: info@cold-gear.com

7. Children

This website is not intended for individuals under 18. If we learn that a minor has submitted personal data, we will take steps to delete it.

8. International Visitors

If you are accessing our site outside of Mexico, please be aware that your data will be processed in Mexico under local privacy standards.

9. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date. We encourage you to review it regularly.

10. Contact

For privacy-related concerns, please reach out to us at: info@cold-gear.com